Delivery & Shipping
DELIVERY & SHIPPING
An end-to-end premium client and delivery experience with special attention to detail.
White Glove Commitment
Every shipment is handled with a white-glove mindset — discreet, personalized, and carefully managed from dispatch to delivery. We treat each timepiece as a long-term companion, ensuring the experience is refined and reassuring at every step.
Delivery Coverage
- Delivery accepted only within India.
- Complimentary shipping for all orders within India.
- No deliveries to PO Boxes or hotels.
Estimated Delivery Timelines
We use reasonable efforts to ensure the following delivery timelines from the date of Order Confirmation:
Standard Delivery
5 Days
Premium Delivery
2 Days
What Your Delivery Package Includes
- Product and related accessories (if any)
- Product User Guide (as applicable)
- International Warranty Card
- Certificate of Authenticity (as applicable)
- Printed gift note (if requested at checkout)
Invoice & Documentation
Your invoice is issued as a PDF and sent to your registered email address. If you would like a hardcopy invoice at a later date, please contact us.
Our team can be reached at +91 9773133333. Kindly keep your Order Reference Number and a valid identification available for verification.
Insurance & Responsibility
All orders are insured during transit until delivery is successfully completed. Responsibility transfers to the recipient immediately upon confirmed delivery.
Delivery Acceptance
Delivery requires an adult (18+) signature upon receipt.
Responsibility transfers upon signature confirmation.
Gift deliveries are treated as accepted upon recipient signature.
Failed or Re-Delivery
Incorrect delivery details or the absence of an adult recipient may result in a failed delivery attempt.
Re-delivery charges will be billed to the customer.
Delivery Delays
While we strive to meet all timelines, the company is not liable for delays caused by unforeseen circumstances such as weather events, natural calamities, technical issues, or carrier delays.
Tracking & White Glove Service
We use advanced tracking and business intelligence tools with proactive notifications, deviation monitoring, and real-time oversight. Deliveries are handled by professional, well-dressed staff, with tailor-made arrangements for premium clients.
All this to ensure safe last-mile delivery of our clients’ most valued assets.
International Shipping
International shipping is not available.